Monday to Friday from 7.30am until 5.00pm. Saturdays 8.00am until 12.30pm. Not open Sundays or Bank Holidays.
By Southerntag | Friday, April 12 2013
Southern Timber is an independent Timber Merchant based at Ipplepen, near Newton Abbot in Devon. Starting life as a farm diversification the range of timbers has expanded from timber for agricultural and fencing applications to a broad range of structural timbers and associated building materials. The Southern Timber website features a wide range of products including cladding, flooring and insulation materials. Next day delivery, when required, is available for our normal delivery days (Monday to Friday) and normal delivery areas. Stock deliveries in and out are handled by a flexible team of experienced staff who work varying hours during the year to respond to seasonal fluctuations in demand. Customers are requested to phone in before 1.00 pm on the day prior to delivery with their complete product listing, delivery address and payment details. Deliveries are made using a fleet of vehicles carrying from a small Transit, through flat bed lorries on to three different sized Hi-AB lorries. Our main delivery area is the South West of England but we also deliver (mainly via Palletline) larger quantities of timbers including cedar, oak & larch cladding; oak & pitch pine flooring and bulk packs of ply etc. to many parts of the UK mainland. Estimates and Sales Orders are the responsibility of a dedicated team of 12 full time and part time Office staff. Estimates are a key part of the job, they arrive via telephone calls, personal visits and emails every day of the trading week. Many estimates can be completed immediately but others may require more calculations or lists of materials to be sent to a number of mills or importers for availability and pricing. The more information a customer can provide the better and drawings or digital images are usually worth 1000 words. As well as the large, comprehensive stocks available on site there is access to an extended product inventory at docks and associated mills. We operate Cash Accounts which operate on a "pay-as-you-go" basis, and can be opened instantly for regular trade customers. The Monthly Account works on an 'end of next month' basis, e.g. all September Invoices are due at the end of October. This type of account requires the completion of a simple application form, two references and a credit agency check.
Dear Mike and the Team Just a quick thankyou for all your help the other day, after making several desperate phonecalls looking for the items I needed after the damage incurred by the terrible weather I was grateful for your quick response and the urgency you showed in my hour of need. I found the whole process of dealing with your team calming, efficient and stress free and the delivery arrived the next morning as promised on time. Once again thank your team for their help and support, next time I will know to call you first! Many thanks, Email received from Mr G from Devon Feb 2013