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Vulnerable residents told days before Christmas to find new accomodation after nursing home closure

By tobymeyjes  |  Posted: December 23, 2013

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Vulnerable residents at a failing care home near Newquay have been given just days to find new accommodation after it announced its closure last week.

The Care Quality Commission (CQC) said it shares the concerns of Cornwall Council and NHS Kernow after they were told last Friday they would have to try and find new accommodation for 30 residents at Holywell Bay Nursing Home by December 31.

A firm acting on behalf of Newport Care Limited; the company that runs the care home, said today, it was taking steps to put it in to creditors voluntary liquidation following a “sharp deterioration” in its “financial and operational viability”.

The care home, which treats people with mental health problems and dementia, has been the subject of a lengthy scrutiny of its services leading up to the closure.

Admissions to it were suspended in May after a CQC inspection, with subsequent visits in July and October highlighting further issues.

Cornwall Council and NHS Kernow also carried out weekly inspections to ensure residents’ safety.

A spokesman, delivering a joint statement for Cornwall Council and NHS Kernow, said they were told on December 20 that the home was to close and residents be required to move.

He said: “We recognise that this is an extremely worrying time for the 30 residents and their families.

“Staff from the Council and NHS Kernow have visited the home today to check that people are safe and will continue to receive the care they need.

“Over the next few days, we will talk to people individually and their families about their needs, and to help them find a new place to live.”

The CGC report on Holywell Bay in July said residents were left in chairs for up to nine hours and at risk of dehydration.

A further report, published in November after a visit in October, said action was needed in five areas, criticising one member of staff for not sitting next to a person and assisting them to eat.

Nick Kerswell, from the CQC, said: “We share the concerns over the short notice but, quite clearly, the important thing is to make sure that the people that are living there get all the help they need to move to their new accommodation as quickly as possible.”

A spokesman for FRP Advisory, a specialist restructuring and recovery firm acting on behalf of Newport Care Limited, said the date of final closure of the Holywell Bay Centre will depend upon the prior relocation of its residents. “Following a thorough review of the viable options for the company under its current operational and financial structure it has been decided to close the premises as a residential home prior to dissolution of its operations,” he said. “The closure process will be structured to ensure that the home remains staffed at all times, ensuring the safeguarding of residents’ welfare during their relocation.”

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  • twofeetofsnow  |  December 23 2013, 10:48PM

    Newport Care and the description "Care Home" are two of the biggest misnomers on this page, they obviously don't care or these poor people would have a home for Christmas.

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