Christmas postal plans were in disarray in Truro after the city’s main post office closed.
Truro’s post office at High Cross outside the cathedral was closed all day on Saturday because of strike action and more closures are on the way.
The day would have been one of the busiest of the year with hundreds of people trying to post parcels in time for Christmas.
Michaela McConville was one of those disappointed to come into the city laden with Christmas parcels only to find the post office closed.
She said: “There was no notice on the door, it was just closed and said it would re-open again on Monday.
“It caused chaos as everyone was trying to get their parcels posted in time for Christmas. I could not believe they chose that weekend to close.”
A spokesman for the Post Office said the branch was closed as a result of strike action being called for by the Communication Workers Union (CWU).
The spokesman said: “Unfortunately, Truro Post Office was closed on Saturday as a result of strike action called by the CWU. We would like to apologise to customers for any inconvenience. The branch will be open as normal this morning.”
A spokesman for the CWU said Truro's involvement was part of national strike action over pay and the future of the Post Office. Truro is scheduled for more strike action this Wednesday from 12.30pm.