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Cornish hotel drives guests from Exeter to beat rail crisis

By WBMiles  |  Posted: February 12, 2014

The Nare hotel is driving guests from Exeter to the Roseland to beat the Dawlish rail crisis.

Comments (6)

A CORNISH luxury hotel has come up with a way of getting its customers to the coast despite the damage to the rail link at Dawlish.

The Nare Hotel is sending cars to pick up guests directly from Exeter St Davids railway station and bring them 90 miles to the idyllic location on the Roseland.

Hotel owner Toby Ashworth said the Nare was always happy to go the extra mile in the interest of customer service.

The hotel has gone through all of its bookings over the next six weeks and contacted guests to let them know about the service - on offer at £50 a passenger or less if there are more than two guests.

“It’s a good bit of Cornish pro-active thinking,” said Mr Ashworth.

The plan to pick up guests from Exeter is an extension of an existing scheme whereby the Nare will drive anywhere in the UK to bring guests to the hotel in a Range Rover.

Mr Ashworth said the pick-up scheme had helped to avoid any serious impact from the storms and damage to the rail link.

He said: “We’ve managed it quite successfully by putting this in place. We have said, don’t worry, here is a solution and we’re open for business.”

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  • The_Nare  |  February 13 2014, 11:05AM

    The Nare Hotel is licenced By Cornwall Council under the Local Government (Miscellaneous Provisions) Act 1976 as a Private Hire Vehicle Operator, with associated Private Hire Vehicle Licences and Private Hire Driver Licences. We understand we are the only hotel in the county to have done this. Our vehicles are also insured in accordance with Hire & Reward regulations.

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  • goliath_david  |  February 13 2014, 7:20AM

    Good idea but illegal - they would need a Private Hire Operators licence, and also the driver and vehicle would need to be licensed, so if you have an accident on the journey then you aren't insured.

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  • smilesagain  |  February 12 2014, 12:30PM

    Well, considering it costs upwards of £50 in a taxi to get back to St Austell from Truro after a night out, I think their offer of £50 to get to/from Exeter is very reasonable! They are running a business after all, not a charity. Besides, if their customers don't want to pay for a private transfer, they can always make use of the bus service First Great Western is providing...I know which one I'd prefer!!!

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  • First Impressions  |  February 12 2014, 11:55AM

    Yes, just saw that bit. To be honest they should do it for FREE. After all the fuel costs are not that great. £50 each way per person is way too much.

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  • alanhj  |  February 12 2014, 11:47AM

    It's a great idea but I just hope that the charge of £50 per person is a return fare and not a single one! It's not cheap to stay at this Hotel and £50 per person - one way would be very expensive. The article didn't make this clear.

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  • First Impressions  |  February 12 2014, 10:33AM

    Brilliant idea....well done. That is entrepreneurial skill at its best.

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